Creating Productive Conflict in the Workplace

When you think of conflict, what comes to mind? Misunderstanding, issues, arguments… the list is usually negative.  But, why does conflict have such a negative connotation?

Conflict typically arises from two things: communication and emotion. People tend to misinterpret messages and situations, which then effect their feelings. When conflict happens between individuals, it changes their behavior and relationship with each other. Because conflict can be uncomfortable and sometimes lead to big disagreements, teams often see less productivity and lower team morale. Conflict is inevitable, and there’s no avoiding it. It’s not about conflict resolution, but instead, it’s best to understand the situation and encourage meaningful work conflict that’ll help build effective problem solving and team relationships So, how can teams turn conflict into a more beneficial tool?

Conflict management isn’t a one-size-fits-all tactic. Individuals perceive and experience different things as they interact with each other. So, in order to improve conflict management, you must start with the individual.

Dragonfly Consultants now offers Everything DiSC® Productive Conflict, which helps learners improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC® Productive Conflict helps learners curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships. By increasing self-awareness around conflict behaviors, Everything DiSC® Productive Conflict helps learners effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.

The Everything DiSC® Productive Conflict Profile gives an in-depth report highlighting techniques to improve self awareness around conflict behaviors. The Profile contains highly personalized information that is specific to a participant’s responses to the assessment and to their corresponding DiSC style. As a team, once you explore and understand each other’s Everything DiSC® Productive Conflict Profile, individuals can learn each other’s conflict style, differences, and ways to work around their behaviors.

Productive conflict helps teams problem-solve, improve collaboration, and increase team morale. By understanding each others’ styles and behaviors, the team is able to work in a safe and inclusive environment that is open to feedback, discussion, and overall support through effective communication.

Contact Dragonfly Consultants to learn how to develop Productive Conflict in your workplace.